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Our mission: 100% Customer Success
TNG is a team of experts delivering solutions and experiences that inspire beauty.
TNG is a Gallup-based organization focused on technology to drive customer success. In 2008, TNG made a significant investment in automation by implementing SAP, EDI and an automated pick, pack and ship service. The system allows real-time access to product data, inventory levels, shipping status and ensures customers receive the product they order as quickly and efficiently as possible, yielding a 99.8% error-free shipments and 99.1% fill rate (according to 2013 metrics).
TNG’s commitment to being a superior business partner is balanced with the company’s allegiance to community activism. The company has earned a Five-Star Investor designation with the American Cancer Society for raising more than $2 million. Employees also regularly participate in blood drives for the American Red Cross and support Forgotten Harvest Food Pantry.
TNG has been named a Top Workplace by The Detroit Free Press for seven consecutive years, and in 2014, TNG took the #2 spot for Best Midsize Companies in Michigan for the second year in a row.
TNG consists of its manufacturing and distribution divisions.
• Bamboo Towelette Works
• Beauty Mask Works
• be PRO
• black 15in1
• Ginger Lily Farms
• Konjac Sponge Works
• Paraffin Wax Works
• Pure Essential Oil Works
• Sonic Tool Works
TNG also makes turnkey products for contract customers, made possible through partnerships with over 50 factories worldwide to produce high-quality, value-driven products.
Another unique quality of TNG’s manufacturing division is our in-house creative capabilities. We have a full-time, experienced marketing, design and technology staff dedicated to outside education and promotion of TNG’s complete product line, from inception to design to production to fulfillment.
THE INDUSTRY SOURCE Distribution Division — Delivering Beauty Since 1985
THE INDUSTRY SOURCE (TIS) offers world-class products and services for the beauty and hospitality industries. We engage our customers and strive to build relationships. TIS offers the largest selection of in-stock and most sought-after brands and products. We are the exclusive distributor for ForPro, the largest manufacturer of salon and spa accessories based on innovation, value and quality.
We love to create special products for special customers. Our in-house design team along with more than 50 factories that we partner with worldwide can custom make virtually any product. Our specialty is in-room amenities and we have partnered with many 5-star properties including Brown Palace, Canyon Ranch, MGM Resorts International, and Snowbird.
Our mission is 100% customer success. We provide the best prices on every product and assure same-day shipping on all orders placed by 3PM EST. TIS REWARDS is the most popular reward program for salons and spas. Members earn valuable monthly rewards and free shipping.
TIS is also a Five-Star sponsor of the American Cancer Society and has raised more than $2 million. We are members of many spa associations including LIveLoveSpa.com along with many local organizations.
2015 marks our 30th year in business and in honor our special anniversary we relaunched THE BEAUTY BOOK into a new larger and user-friendly catalog.
Along with a dedicated outside sales team and in-house account representatives, customers can order online or shop at our 16 Michigan-based stores.
THE INDUSTRY SOURCE is a division of tng worldwide. For more information visit us at theindustrysource.com.